Mopatex Hellas recognizes the paramount importance of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential and is not passed on to any third party. The security of the Mopatex Hellas Online Store is achieved by the following methods:
Customer Identification
The codes used to identify you are two: the Login Code (e-mail or username) and the Personal Secret Security Code (password), which every time you register them provide you access with absolute security to your personal information.
You are given the possibility to change your Personal Secret Security Code (password) and your electronic mail address (e-mail) as often as you wish. The only one who has access to your information is you through the above codes and you are solely responsible for maintaining its secrecy and hiding it from third parties. In the event of its loss or leakage, you should notify us immediately, otherwise the Mopatex Hellas online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable passwords (eg date of birth). We also recommend that you use not only letters and numbers but also symbols and password creation.
Auto Logout
If there is no activity for 60 minutes, you will be automatically logged out of the members area of the Mopatex Hellas online store.
Controlled Access (firewall)
Access to the systems of Mopatex Hellas (servers) is controlled by a firewall, which allows the use of specific services by customers/users while prohibiting, at the same time, access to systems and databases with confidential data and information of the company.
Securing the Privacy of the Transfer of Your Personal Data
For the added security of online credit card transactions, once you have completed the purchase process you will be redirected to the secure environment of Eurobank for payment. You enter your credit card details in a specially protected form (ProxyPay Secure Online Payment).
Information about the card (card number, CVV2, expiry date) is transmitted / transferred via the Internet in encrypted form (SSL 128 bit encryption) and is not accessible from our online store. In addition, the details entered by the customer on the Mopatex Hellas website are not disclosed to the bank.
The sending and processing of the payment is done with absolute security of communication by Eurobank. The card details are not stored anywhere, but are only used during its control and billing.
Encryption
Eurobank’s system first decrypts the information it receives and then processes it. Eurobank’s systems send you information following the same encryption process (SSL 128-bit).
Encryption is essentially a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key. During the process of entering your credit card data, all communication between your computer and Eurobank’s systems is encrypted using a 128-bit key. That is, every time you send information to the system, your browser first encrypts it using a 128-bit key and then sends it to the system.
Transaction Privacy
Privacy is taken for granted. The same basic principles that govern traditional transactions also apply in the case of e-commerce. All information transmitted by the user/member to Mopatex Hellas is confidential. Some of the measures taken are the following:
Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests.
Mopatex Hellas does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or a decision of another public authority.
In the event that Mopatex Hellas uses third parties to support its systems, it takes care of its security